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Our Chairman’s Message

DEAR SHAREHOLDERS,

2019 has been a challenging year. Against a backdrop of global trade wars, heightened geopolitical risks, increased volatility in financial markets, weakness in commodity sectors, and domestic uncertainties leading to weaker growth, we saw consumer confidence remain below the optimal threshold.

DATO SRI IDRIS JALA

Chairman

People, Planet, Performance

At HEINEKEN Malaysia, we believe in the long-term sustainability of our business and in creating value for our key stakeholders. We believe that business growth and sustainability go hand in hand with our focus on people, planet and performance.

624
Employees

Board of Directors

57%
Male
43%
Female

Middle to Senior Management

50%
Male
50%
Female

Talent Development

International assignments to accelerate talent and Asia Pacific Graduate Programme

Growing with Communities:

Engaged 46,000 Malaysians and 158 communities through SPARK Foundation

Since 1994, RM355 million raised for schools through Tiger Sin Chew Chinese Education Charity Concert

Since 2017, built 19 alternative water supply solutions for needy communities

15%
reduction in water usage vs 2014
18.4%
reduction in CO2 emissions since 2014
Zero Waste
to landfill

Reforested

1 hectare of degraded peatland forest with more than 600 trees to offset CO2 emissions of 1,400 cars annually

Built

305-metre clay dyke in Raja Musa Forest Reserve to help store 150 million litres of water annually
+14%
Revenue growth
vs 2018
+8%
Profit before tax growth vs 2018
Contributed
RM1.26 billion
in taxes to the Government

Management Discussion & Analysis

Heineken Malaysia Berhad delivered a commendable performance in 2019 and continued to maintain market leadership despite the challenging external environment. The focus on our core brands and big innovations are bringing results, as we continued to excite consumers with world-class experiences, whilst ensuring we create value sustainably for our stakeholders.

Roland Bala

Managing Director

Home of World Class Brands

Malta Kilkenny Heineken 0.0 Strongbow Tiger Crystal Tiger Heineken Guinness Anchor Apple Fox Paulaner Kirin Beer Anglia

BREWING A BETTER WORLD

This section covers our performance under the six focus areas outlined by the HEINEKEN Global sustainability strategy, Brewing a Better World (BaBW). We are pleased to share that we are making good progress towards fulfilling our BaBW commitments and targets set for 2020. Through our sustainability strategy, we are supporting eight out of 17 of the United Nations Sustainable Development Goals, mainly Good Health & Well-being, Quality Education, Gender Equality, Clean Water & Sanitation, Affordable & Clean Energy, Decent Work & Economic Growth, Responsible Consumption & Production, Climate Action, Life on Land and Partnerships for the Goals.

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